Return Policy

STATE OF PRODUCT

You can return your purchased product under certain conditions.

The product must be in its original condition.

The products are unused, unopened and undamaged.

Returns will only be accepted within 14 days.

RETURNS POLICY

Returning a package is at your own expense, unless an incorrect or incomplete package was delivered or a package was damaged during delivery. In the latter case, speak first and foremost to the courier of the delivery company in question.

Returns can be sent to this address:

Studio Puur bv

Bramble Street 1A

8800 Roeselare

Belgium

Please email info@studiopuur.be with reason for return + tracking code & order number.

Refunds will be made by bank transfer after acceptance of the reason for return.

If you do not receive a response from us within 14 days, contact us by phone at +0485 469215


RIGHT OF WITHDRAWAL

The consumer has the right to inform Studio Puur of the withdrawal of his order, without payment of any penalty or indication of the reason, within 14 working days after delivery of the order.

Contact us at info@studiopuur.be and we will be happy to help you with more information.

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